I really am so glad you're here.
I appreciate you taking a second to check out the FAQ before you place your first order. I am a one woman circus and folks don't always realize that. I blame it on the super cool website I built after working in web development and marketing for over 10 years. :)
The best thing to do is send me an email if you have a question before you place your order. I do my very best to accommodate every request.
I also regularly post updates to my instagram.
In the meantime, take good care,
Lindy
How long does it take to ship my order?
The short answer: sort of depends.
I do my best to shoot for 3-5 business days. Depending on what is going on behind the scenes, it could be a little faster or could take a bit longer.
If you need your order by a specific day contact me and I'll let you know if it is feasible.
How long do orders take once they ship?
This depends on the shipping service you choose. MOST orders will arrive to your door in 2-6 days from the time I drop them off at the post office or UPS store.
HELP! I put in the wrong address. What do I do?
Send me an email as soon as possible.
hello [at] apothecary19 [dot] com
In the subject, put WRONG SHIPPING ADDRESS ORDER NUMBER
I'll email you when it has been updated in the order queue.
Do you do donations for charity?
Sure do! Just fill out the contact form.
Do you offer custom scents?
I do! Fill out the contact form and I'll reach out with my custom form.
Do you have a different question?
Click that contact button in the main menu and send me a message.